Welcome to the official support page for Spades VIP - Card Game. We're here to help you with any questions, issues, or feedback regarding your experience. Please review the information below or contact us directly for assistance.
Contact Support
For support, email us at albenlabs@gmail.com. Please include your device model, iOS version, and a detailed description of your issue.
Version/Build Info Reminder
When contacting support, please include your current app version (found in Settings > About in the app).
Common Issues & FAQs
- Lost progress or purchases? Try restoring purchases from the game settings. If issues persist, contact us with your Apple ID and purchase receipt.
- App crashes or won't load? Ensure you have the latest version installed. Restart your device and try again.
- Connection problems? Check your internet connection and try switching between Wi-Fi and cellular data.
- Other questions? Reach out to us and we'll be happy to assist!
Response Time
We aim to respond to all support requests within 24–48 hours (Monday–Friday).
Feedback
Your feedback helps us improve Spades VIP. If you have suggestions or comments, please let us know!
Mobile & Accessibility Notice
This support page is optimized for mobile devices and includes accessibility features. If you encounter any issues, please contact us.
Privacy & Data Requests
If you'd like to request data deletion or have concerns about your privacy, please refer to our Privacy Policy or email us directly.